Privacy policy

This privacy policy explains what personal data is collected and how it is used and shared when you use the disktechsystems.com website. Customers using our online shopping services are encouraged to read this policy statement. Towards this end, we have placed banners on our shopping cart advising our customers to read this policy statement.

The information that the website collects

Our website has an online shopping platform and when a customer wants to buy our products online, we collect some personal information to facilitate the purchase. The personal information collected include, the name, phone number, email address, and location of delivery may it be home or place of work. The reason for collecting this information As an online service provider, we need this information to enable us deliver the products the customer order to the intended destination. The phone number is necessary in helping us keep in contact with the customer. The email is also necessary for further detailed communication between the two parties especially in support services.

How the information is collected

In our online shopping, the customer can make a purchase through the cart or through WhatsApp message. Through the cart, the customer will be required to fill in his name, phone number and the location of delivery. We also have a portal that enables our customer to communicate directly with us. To access this portal, the customer is required to give in his name, phone number and email address.

What the data is used for

Primary, this data is used to enable us deliver the purchases to the customer. While on delivery, our transporters need to keep in touch with the customer by calling them to confirm the exact location for deliver. The name and the location are also important in the identification of the customer. How customers know about our privacy policy In our online shopping page, we have a banner that advises the customer to read our privacy policy with the link of the same provided.

How we alert customers about changes in our privacy policy

When there is change in our privacy policy, we put an alert on the shopping page for customers to read before doing any shopping. We also use other means such as text messages and email to alert our customers on any changes.

How users can contact us about our privacy policy

The customers or users of our services can contact us through email or a portal in our website that allows them to talk directly with us.

Our statement on protecting personal data

Our customers are our greatest asset and in this regard, we care about the privacy of their personal data. The data we collect from them is primarily to help us do the delivery. The data is only shared between us and our transporters who are essentially part of us. Our staff are under strict instruction to use the personal data collected only for business purposes.